News Source: www.indiatoday.in
J&K gets first-ever integrated grievance redressal system
News Source/Courtesy: www.indiatoday.in

Jammu and Kashmir's first-ever integrated grievance redressal system was inaugurated on Friday.

File photo of Jammu and Kashmir L-T Manoj Sinha (Source: Govt website)

Jammu and Kashmir has got its first-ever J&K Integrated Grievance Redressal System for the redressal of complaints. The system was unveiled on Friday by Lieutenant-Governor Manoj Sinha.

This a unique integrated system that connects almost all the departments of the government and will provide a timely redressal of all issues raised. The system will have dedicated call centres and the complaints and their status can be monitored online. The maximum time for compliant redressal has been set at 15 days.

Addressing a press conference at Rajbhawan in Sringara, L-G Sinha said that the decision to roll out the first-ever J&K Integrated Grievance Redressal and Monitoring System was taken in the ‘State’ Administrative Council (SAC) meeting on Friday.

“After meeting various delegations, we came to know that officers from the administration and other departments related to governance aren’t available for the people. So we have rolled out J&K IGRMS," L-G Sinha said.

"There will be a minute by minute status update of the grievances on the portal. And if any laxity will be found, we can talk to the concerned officers. Action will follow if any delay or callouses is found while addressing the people’s grievances,” he said.

The decision is aimed at providing an accountability administration to all the citizens of J&K.

Fill the numbers here
If not readable, please refresh.
Refresh

News Source: www.indiatoday.in

You Might Also Like

Leave A Comment

Don’t worry ! Your email address will not be published. Required fields are marked (*).

Fill the numbers here
If not readable, please refresh.
Refresh

Fill the numbers here
If not readable, please refresh.
Refresh

-: Disclaimer :-


This article has been aggregated from www.indiatoday.in and they maybe/are the copyright owners of the same. If you are the Author/Copyright owner of this article and want us to remove the same then send an email to admin@southdelhi.news so that we can delete it immediately. We sincerely regret and apologies for any inconvenience caused to you due to the same. Though it is your decision but please take note that the link to your website and the article have been given above, within and on the bottom of the article.

Voting Poll